Aadhaar Seva Kendra
![Aadhaar Seva Kendra Aadhaar Seva Kendra](/proxy.php?image=https%3A%2F%2Fuidai.gov.in%2Fimages%2FASK_webpage_header.jpg&hash=a11f350b1d8e81e2e8bf15eeb2c62d89)
The Unique Identification Authority of India (UIDAI) has set up exclusive ‘Aadhaar Seva Kendra’ or ASK as a single stop destination for all Aadhaar services for the individuals seeking to enrol and Aadhaar number holders. The ASK will offer dedicated Aadhaar enrolment and update services in a state-of-the-art environment.
In the first phase of the Aadhaar Seva Kendra project, UIDAI has 88 operational Aadhaar Seva Kendra across 72 cities in India. These include dedicated centres in all metro cities, all state capitals and Union Territories. These ASK will run along with over 66,000 Aadhaar Kendra already being run by banks, post offices, BSNL and state governments.
Aadhaar Services available at Aadhaar Seva Kendra
Aadhaar Seva Kendra offer a comfortable air conditioned environment to individuals seeking to enrol and Aadhaar number holders. All ASK are wheel-chair friendly and have special provisions to service the elderly or specially-abled. ASK are open all 7 days of the week from 9:30 a.m. to 5:30 p.m. (IST).Individuals seeking to enrol and Aadhaar number holders can visit any convenient Aadhaar Seva Kendra for the following services:
- Aadhaar Enrolment
- Update of any Demographic Information in their Aadhaar - Name, Address, Gender, Date of Birth, Mobile number or Email Id
- Update of Biometric data in their Aadhaar – Photo, Fingerprints and Iris Scans
- Download & Print Aadhaar
- Document update (POI and POA)
Online appointment for Aadhaar Services
Along with the Aadhaar Seva Kendra project, UIDAI launched the online appointment booking facility for individuals seeking to enrol and Aadhaar number holders. All UIDAI-run Aadhaar Seva Kendra follow the online appointment system where any individual seeking to enrol or Aadhaar number holder can book an appointment for Aadhaar enrolment or update at any convenient ASK.Any individual seeking to enrol or Aadhaar number holder can book an appointment for themselves or a family member from https://appointments.uidai.gov.in/bookappointment.aspx?AspxAutoDetectCookieSupport=1. This is a free of cost service where a individual seeking to enrol or Aadhaar number holder does not require Aadhaar registered mobile number. However, one individual seeking to enrol or Aadhaar number holder can book a maximum of 4 appointments in a month.
Other Enrolment Centres available in Banks, Post offices, State Government offices and BSNL Centres are also being on-boarded to the Online Appointment System.
Service Process at Aadhaar Seva Kendra
As per defined model per city, the Aadhaar Seva Kendra have 4/8/16 operator stations with the capacity to handle up to 250/500/1000 service requests per day.
The ASK follow an online Appointment Management System (AMS) for an individual seeking to enrol or Aadhaar number holder who choose to book their appointment prior to visiting the ASK and an automated Token Management System (TMS) for the walk-in individuals seeking to enrol or Aadhaar number holders at the ASK. The last token for the day is given at 5:30 pm everyday
The below image gives a 6 step process of how any individuals seeking to enrol or Aadhaar number holder can update their details in their Aadhaar:
![Aadhaar Seva Kendra Aadhaar Seva Kendra](/proxy.php?image=https%3A%2F%2Fuidai.gov.in%2Fimages%2FAsk_Service_Process_Banner.jpg&hash=80eeac432870b2225952022b9c30570b)
A detailed process video of the services at ASK is available here: . The process is same for Aadhaar enrolment too.
Each Aadhaar Seva Kendra has an Operations Manager and a Centre Manager. In case, any individual seeking to enrol or Aadhaar number holder has any grievance, they can contact either of these. Further, they can also reach UIDAI Help Centre at 1947 or write to help@uidai.gov.in .